Chief Information Officer
Mrs. Dragan is a senior technology leader with more than 20 years of experience in software and e-business solutions. At SRVR LLC, she leads software development across four external consumer brands, plus back-office software and reporting systems. Mrs. Dragan is a strong project leader accomplished in directing software development life cycles, and is a certified Agile Scrum Master. The company’s proprietary technology portfolio includes billing systems, remote call center management systems and distributed VoIP for global virtual teams. Prior to her work in managing teams, she had hands-on roles in programming and IT. Additionally, she is an Online Fraud Prevention Specialist with successes on reducing the amount lost to cyber-fraud. A data analyst enthusiast, she is currently pursuing online Johns Hopkins Data Science Specialization certifications for advanced analytics.